Question 1

Can I return my print?

Accepted Answer

My apologies but your prints are made to order, so once an order is printed and shipped, I can no longer accept returns. However, if you made a mistake when ordering it, please contact me within 24 hours to cancel the order.

Question 2

My print was injured in the mail. What can I do?

Accepted Answer

I check every print before I ship it to ensure there are no blemishes. If the print was to acquire injuries during shipment, please first contact the shipping company for compensation, then contact me for replacements/refunds/adjustments.

Question 3

Do you sell originals?

Accepted Answer

Yes I do, but they will not always be available on my site. Reach out for further details.

Question 4

Do you sell frames?

Accepted Answer

No I do not sell any prints with frames, it is soley for photographs. You will receive a print without a frame and will need to purchase a frame or visit a custom framer to frame your own print.

Question 5

Is picking up/dropping off an option?

Accepted Answer

Yes! If you live near me and are in the Toronto/North York/Thornhill/Richmond hill areas, we can most likely organize a pick up or drop off time. This will save you on shipping costs and time. Reach out via email to check this option.

Frequently asked questions

Can I return my print?

My print was injured in the mail. What can I do?

Do you sell originals?

Do you sell frames?

Is picking up/dropping off an option?